Before jumping straight into your firewall check out the following article to run a test to see if there are currently any blockers in the firewall.
For most networks, there are no changes needed in the network settings. Some firewalls are much more restrictive and might need to be configured to recognize and allow Ohmni traffic.
- Please ensure your network allows stateful outbound UDP connections to the following domains and ports (port 5349). This is the minimum requirements to have Ohmni working.
- Whitelist our update and help server for OTA updates and remote console troubleshooting.
- (Optional) We assume your network allows regular HTTP/HTTPS (TCP 80/443) internet access. If not, the following domains need to be whitelisted to access Ohmni's web application.
Once you have completed these steps you can test if Ohmni will be supported on your network by using the tool in the following article.